Shipping Problems

i realize this is a blog but i am hoping one of the admins will see it so they can fix it right away. i recently bought a shirt from the site and paid a ridiculous amount for shipping just to get it, and it said it would be coming after 4-14 business days. it has been over 2 weeks now and it still has not arrived. so my problem with the website is this. i wanted to track my order with through the store and although it is pretty straight forward. no matter how many time i put in my information it would not let me check it. has anyone else had these problems, if so share them, hopefully if we have enough people participate in this blog, it may eventually be fixed